Frequently Asked Questions
Everything you need to know about your smart worship experience.
What shipping methods do you offer for international orders?
We provide worldwide express shipping via DHL and FedEx. Delivery typically takes 5-7 business days depending on your location and local customs processing.
Does my iQIBLA device come with a warranty?
Yes, all our electronic devices include a 1-year limited manufacturer warranty that covers any defects in materials or workmanship under normal use.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging and condition for a full refund or exchange.
Are the smart rings water-resistant?
Our smart rings are designed with an IP68 rating, making them resistant to water and dust. They are safe for daily activities like hand washing, though we recommend avoiding deep-sea diving.
How do I sync my device with the iQIBLA app?
Simply download the iQIBLA app from the App Store or Google Play, enable Bluetooth on your smartphone, and follow the in-app instructions to pair your device automatically.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.