Returns & Exchanges
At iQIBLA, we want you to be fully satisfied with your smart Islamic electronics; if you are not, you may return your device within 30 days of purchase for a full refund or exchange. Please ensure all items are in their original packaging and include all accessories to be eligible for processing.
Initiate Your Request
Contact our support team via our official website or email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack your iQIBLA device, including the charging cable, user manual, and any promotional items, into the original box to prevent damage during transit.
Ship the Item
Affix the provided shipping label or send the package to our designated service center using a trackable courier service to ensure safe delivery.
Inspection and Refund
Once our technicians verify the device's condition, we will process your refund to your original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing